The Human Edge

Adaptive Skills Powering a Balanced AI Future

by
Kathryn Maloney M.A. ABS

Kathryn, an appreciator of contrast and the exquisite beauty found in the spaces between, thrives at the dynamic intersection of system designing and applied behavioral science, driving outcome-focused transformation.

With over 25 years of experience, she catalyses change by weaving visionary systems initiatives into strategic priorities. As a trusted advisor, she empowers leaders and teams to build resilient businesses and create profound impact.

Drawing on deep expertise in leadership, communication, and human systems designing, Kathryn infuses presence, power, and rigor into evolutionary organisational strategies. Her approach transcends managing complexity – it’s about mastering it to unlock adaptive potential and elevate systemic value.

Kathryn guides organisations to navigate challenges with clarity and intent, transforming visions into lasting legacies of co-crafted innovation and dimensional growth.

more about Kathryn
, New York City

To build into and sustain in the imminent cultural, innovation, and AI landscape, competencies in adaptive skills are more essential than ever. Technical skill alone doesn't get us far enough at all. The future demands a robust set of adaptive skills that equip collectives to work in partnership – with one another, with technology, and at an accelerated pace.

1. Analytical Thinking and Innovating
  • Able to identify and define problems, ideas, and experiments

  • Able to extract key information from data and develop workable experiments for ideas and problems

  • Able to operate in an iterative test-analyse-draw conclusions feedback loop to battle-test, understand, and validate ideas, innovations, problems, and curiosities 

  • Comfortable and discerning with critique of ideas and findings

  • Able to apply data-driven solutions to advance creative ideas, resolve sticky problems, and innovate solutions effectively

  • Aspires to safe and productive failure

2. Complex Riddle Solving
  • Able to understand how components of a system influence each other – and other systems – and therefore, problems within them have no definitive formula or fixed number of potential solutions

  • Able to break things down into smaller parts and visualise linkages to ideate and propose new thinking

  • Able to construct methods to invite stakeholders into light-touch processes of ideating, solving, iterating, and proposing

  • Able to take in constructive critique continuously

  • Able to apply data and insights to actively iterate further on ideas

3. Critical Thinking and Analysis
  • Able to raise vital questions, ideas, and problems

  • Able to formulate questions, ideas, and problems in clear, precise, and compelling ways

  • Able to gather and critically assess the relevant, the subtle, and the overlooked

  • Able to use abstract ideas to interpret questions, ideas, and problems with depth, insight, and creative effectiveness

  • Able to come up with well-reasoned proposals, ideas, solutions, and conclusions that resonate and can endure

  • Able to test proposals, ideas, solutions, and conclusions against relevant criteria and standards rigorously, objectively, and without fear

4. Progressive Learning
  • Able to think open-mindedly, within alternative systems of thought, embracing perspectives beyond the confines of the status quo

  • Able to recognise and assess, as needed, one’s assumptions, the ripple effect of ideas, and their practical implications and consequences

  • Able to communicate effectively and collaboratively with others to co-create solutions for complex, entrenched problems

  • Ability to pivot on a dime, shifting course with agility and grace when new insights arise

5. Designing Learning Strategies
  • Able to design from envisioned outcomes, crafting futures before they unfold

  • Able to think, design, and cultivate from the user’s perspective and needs, as if walking in their moccasins

  • Able to design using alternative and varied methods and approaches, daring to break molds and rewrite the rules

  • Able to design from a blank page, unfettered by precedent or constraint

  • Able to extract and draw down a structure from a lot of data, insights, and information, weaving order from chaos, patterns from noise, yet without a chokehold

6. Discernment
  • Able to read a room, sensing undercurrents, unspoken signals, and power dynamics

  • Able to apply sound judgment, ascertaining risks, opportunities, and breakthroughs

  • Able to propose, recommend, or challenge with relevance and timing

  • Able to decode between the lines, extracting and clarifying implicit meaning

  • Able to hold back, exercising disciplined restraint

  • Able to listen to one's inner compass, grounding decisions in core principles

  • Able to map context, setting, questioning, contributing, disrupting, and disturbing with deliberate precision and impact

7. Attention to Detail
  • Able to line edit, refining clarity, flow, and intent

  • Able to quickly decipher complex information, parsing nuance without oversimplifying

  • Able to hear between words, detecting hidden meaning and subtext

  • Able to anticipate cascading outcomes, foreseeing both intended and collateral effects

  • Able to think from first-, second-, and third-order implications

  • Able to command detail amidst ambiguity

  • Able to elevate machine outputs, applying human judgment to sharpen accuracy and interrogate ethical integrity

  • Able to proofread with relentless patience

8. Trustworthiness
  • Able to be unwaveringly dependable and reliable

  • Able to follow through on commitments proactively, without reminding or needing to be managed

  • Able to support others with clear empathy, without fostering co- or conditioning dependence

  • Able to hold information securely, rigorously respect confidentiality

  • Able to resist misusing information

  • Able to hold and honour another’s story without judgment, distortion, or bleeding boundaries

  • Able to speak one’s truth elegantly, without fear or favor


These are merely eight of nearly 30 essential technical human skills required to thrive and compete in the next technological environment.

Are you leading from here? Are you hiring to lead from here? Are you preparing your system architectures to lead and innovate from here? Are you recognising how power is now at the forefront of culture discussions? Do you know how to craft and architect future-facing communication systems? Or are you simply complacent in the same old mental constructs, subjecting yourselves to the machine running you?

Ask yourselves these serious questions. Confront the truth to prepare.

We’ve got you .

by Kathryn Maloney M.A. ABS
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